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Author: Filippo Bacciu

  • Technical Documentation for the Machinery Industry: My Time at Technolab

    Technolab

    Technical Documentation Specialist | Mar 2024 – Present

    1. The Mission: Bridging Engineering and Communication

    Joined in March 2024, my role at Technolab (a specialized technical communication agency) was to act as the primary link between complex engineering systems and the end-users who operate them.

    • Objective: Transform high-level technical specifications into clear, intuitive, and safety-compliant manuals.
    • Focus: Industrial machinery, automation systems, and consumer appliances across the EU and UK markets.

    2. Key Achievements & Impact

    30% Process Optimization

    Within my first four months, I implemented a new methodology for content creation and editing that slashed project turnaround times by 30% while actually increasing the accuracy of the technical data.

    ⚖️ Regulatory Champion

    Ensured every manual complied strictly with the EU Machinery Directive 2006/42/EC and Health & Safety regulations, safeguarding both the company and the user.

    Multilingual Management

    Managed the production and localization of instructional content in both English and Italian, maintaining a consistent voice across different languages.

    3. The Technical Approach (The “How”)

    I didn’t just write text; I designed the information. My workflow included:

    3D Visual Documentation

    Leveraging Solidworks Composer and Adobe Illustrator to create exploded-view drawings and 3D product visualisations. This reduced user reliance on text and made troubleshooting more visual.

    Data-Driven Authoring

    Using proprietary Technical Data Management Systems (TDMS/EDMS) to manage complex product layouts and ensures editorial standards were met at scale.

    Collaborative Interfacing

    Frequent deep-dives with Engineers and Subject Matter Experts (SMEs) to translate raw technical data into “consumer-friendly” language.

    4. The Toolkit Used

    • Authoring: Adobe InDesign, MS Word, FrameMaker, Markdown
    • Visuals: Adobe Illustrator, Solidworks Composer, Acrobat Pro
    • Management: TDMS, CCMS platforms, Jira for project tracking
    Documentation Sample

    Project Showcase

    View Project Placeholder A →

  • Gen AI Prompt Engineering & Response Validation: Outlier

    Outlier

    Gen AI Prompt Analyser | Remote | Sep 2023 – Present

    1. Refining the Frontier of Intelligence

    As an AI Prompt Analyser, I work at the intersection of linguistic nuance and machine learning, ensuring model outputs are safe, factual, and optimally aligned.

    • Response Ranking: Critically analysed and ranked model responses based on rigorous metrics of factuality, relevance, and semantic accuracy.
    • Iterative Prompt Engineering: Wrote and rewrote complex prompts to pressure-test model limitations and identify paths for alignment and safety improvements.
    • Fact-Checking & Research: Conducted deep research to verify the accuracy of AI-generated content, mitigating hallucination risks and strengthening reliability.
    Gen AI Prompt Engineering Analysis

    2. Collaboration & Best Practices

    Technical Synergy

    Collaborated with software engineering and product teams to codify best practices for AI-driven documentation, streamlining development pipelines.

    Usability Analysis

    Evaluated the user-facing clarity and utility of prompt-response cycles, ensuring that AI tools provide actionable and intuitive value to end-users.

    Shaping the Future

    My tenure at Outlier represents a commitment to the safe and effective evolution of Generative AI, leveraging my technical communication roots to build more trustworthy machines.

  • E-commerce Evolution & Bauhaus Strategy: Leading Shapes Design

    Shapes Design

    Founder • Ecommerce Manager • Senior Designer | Sep 2020 – Mar 2024

    1. Brand Identity & Creative Direction

    I established Shapes Design as a benchmark for minimal, Bauhaus-inspired home decor. This wasn’t just about selling objects; it was about curating a complete visual philosophy.

    • Brand DNA: Designed the core logo (Triangle, Circle, Square) and a unified graphic system for the EU and UK markets.
    • Product Development: Led the conceptualisation and manufacturing of multiple geometric art and furniture collections.
    • Graphic Design: Created all brand collateral, from high-fidelity textures to digital social assets and editorial layouts.

    2. High-Performance E-commerce Engine

    ⚙️ The Tech Stack

    Architected and launched multi-lingual storefronts across WordPress (WooCommerce) and Shopify, ensuring a seamless user experience across the UK, Italy, and Europe.

    Frictionless UX

    Implemented a rigorous UX/UI methodology that prioritised clarity. This data-driven redesign resulted in a **50% reduction in user support inquiries** and a significant boast in conversion rates.

    Shapes Design UI

    3. Marketing Automation & Content Scaling

    Growth was never accidental. I built a system that scaled through advanced automation and human-centric messaging.

    Social Growth Hacking

    Used advanced automation (JARVEE) to manage niche communities at scale, driving organic engagement and high-intent traffic without traditional ad spend.

    Klaviyo & Retention

    Architected complex email flows and retention campaigns, turning one-time buyers into loyal brand advocates through personalised storytelling.

    Affiliate & SEO

    Managed affiliate networks and implemented long-tail SEO strategies to maintain a high “Organic Search” presence for minimalist keyword clusters.

    4. Operational Excellence & Strategic Management

    Beyond design, I managed the business from the ground up, ensuring financial viability and supply chain resilience.

    • Business Setup & Funding: Managed the initial setup and secondary funding rounds to sustain studio operations and growth.
    • Legacy Relationships: Negotiated supplier contracts and sourcing strategies for high-quality sustainable materials.
    • Logistics: Built the inventory management and delivery system for a complex international supply chain (UK ↔ EU).
    • Pricing Strategy: Developed a tiered pricing model that balanced brand prestige with aggressive market competitiveness.

    Exploring the Collections

    Stay tuned for deep dives into my specific geometric and furniture design projects.

    Project Showcase Coming Soon

  • STEM Education & Workshop Infrastructure: St Matthew Academy

    St Matthew Academy

    DT & Science Technician | London | Oct 2017 – Aug 2020

    1. Orchestrating Advanced Fabrication Labs

    In this role, I was responsible for the operational readiness of high-end STEM laboratories, bridging the gap between design theory and hands-on manufacturing.

    • Predictive Maintenance: Managed the performance and safety checks of advanced workshop machinery, including Laser Cutters, CNC Routers, and 3D Printing Labs.
    • Digital-to-Physical Workflow: Supported students and teachers in mastering CAD/CAM processes using industry-standard tools like AutoCAD and Rhinoceros.
    • Safety Leadership: Served as a core member of the Academy’s Health and Safety Committee, conducting comprehensive annual audits across the entire campus.
    St Matthew Academy Workshop Schematic

    2. Educational Innovation & Support

    STEM Pedagogy

    Designed and led technical demonstrations that made abstract scientific and engineering concepts tangible for thousands of students.

    Resource Optimisation

    Implemented a streamlined inventory collection and resource management system that improved the efficiency of technical setups by 20%.

    Bridging Education & Technology

    My work at St Matthew Academy laid the technical foundation for my future roles in high-fidelity product design and technical documentation.

  • Structural Elegance & Large-Scale Art: Paul Cocksedge Studio

    Paul Cocksedge Studio

    Product Designer | London | Jul 2017 – Oct 2020

    1. Orchestrating Technical Ambition

    Working with Paul Cocksedge Studio required a unique blend of structural intuition and rigorous project management to bring world-renowned art installations to life.

    • Advanced Fabrication: Led the production of complex structural forms using CNC foam cutting, laser-cut acrylic, and precision metal welding.
    • Operations & Logistics: Revolutionized the workshop workflow by implementing comprehensive material inventories and digital spreadsheets for project tracking.
    • Material Mastery: Applied a multi-disciplinary approach across moulding, carpentry, and professional spray painting to achieve high-fidelity finishes on public art projects.
    Paul Cocksedge Studio Fabrication

    2. The Art of Digital Manufacturing

    Structural Innovation

    Executed large-scale polystyrene structures using custom CNC pathways, ensuring mathematical precision in organic, flowing forms.

    Hybrid Craft

    Sublimated the line between industry and art, integrating automated processes with handcrafted refinement for global gallery and public exhibition standards.

    Precision in Public Space

    My tenure at Paul Cocksedge Studio was defined by the challenge of scaling intricate digital designs into durable, monumental public statements.

  • Large-Scale Scenography & Production Estimation: Souvenir Scenic Studios

    Souvenir Scenic Studios

    Product Designer | London | Mar 2017 – Jun 2017

    1. Engineering the Narrative

    At Souvenir Scenic Studios, I translated theatrical and commercial concepts into structural blueprints, ensuring that every artistic vision was backed by technical feasibility.

    • Technical Draughting: Produced high-fidelity drawings for site installations, window displays, and complex architectural set elements for the London stage and retail sectors.
    • Strategic Production: Evaluated high-level designer concepts to determine the most efficient manufacturing paths, leveraging the specific equipment and technical expertise of the studio staff.
    • Documentation & Inventory: Generated detailed assembly instructions and material inventories, streamlining the communication between the design office and the production workshop.
    Souvenir Scenic Studios Technical Draughting

    2. Commercial Estimation & Bidding

    Proposal Architecture

    Architected project proposals including detailed costings and delivery timelines, ensuring commercial viability for high-stakes retail and scenic projects.

    Feasibility Audits

    Conducted thorough feasibility audits on upcoming projects, identifying potential structural risks and optimizing fabrication techniques to meet tight installation deadlines.

    The Geometry of Spectacle

    My work at Souvenir Scenic Studios reinforced my ability to manage the technical and financial complexity of large-format architectural installations for the global stage.

  • High-Fidelity Fabrication & Luxury Retail: Elemental Design

    Elemental Design

    Product Designer • CNC Programmer • Draughtsman | London | 2013 – 2017

    1. Precision Production for Global Luxury

    Working with industry giants like **Fendi** and **Harrods**, I transformed complex design concepts into tangible, high-fidelity physical realities.

    • CNC Mastery: Led the programming and operation of advanced CNC machinery, delivering structural components with sub-millimetre precision.
    • Manufacturing Strategy: Evaluated creative designs from a production perspective, optimizing material use and assembly workflows without compromising aesthetic intent.
    • Advanced Draughting: Produced comprehensive technical drawings, assembly instructions, and materials inventories for large-scale retail installations.
    Elemental Design Precision Engineering

    2. Prototyping & 3D Visualization

    High-Resolution R&D

    Managed dedicated 3D design labs, utilising additive manufacturing (3D Printing) to rapidly iterate and test bespoke luxury components for flagship stores.

    Technical Integrity

    Ensured the technical integrity of all deliverables, coordinating directly between design teams and on-site production workshops to meet the rigorous standards of global luxury brands.

    Luxury at Scale

    This experience solidified my expertise in technical draughting, CNC production, and high-fidelity 3D modeling for the world’s most demanding environments.

  • High-Tech Couture & Parametric Sculpture: Studio Waldemeyer

    Studio Waldemeyer

    Product Designer | London | Oct 2016 – Jan 2017

    1. Engineering the Futurist Aesthetic

    Working at Studio Waldemeyer placed me at the cutting edge of wearables and artistic technology, where I helped bridge the gap between complex mechanics and high-fashion aesthetics.

    • The Jamiroquai ‘Automaton’ Helmet: Contributed from ideation to production for the iconic kinetic helmet worn by Jay Kay. This project required precise integration of mechanical segments and LED electronics.
    • Parametric Design Sculpture: Designed and developed algorithmically-driven sculptures for a major client installation, leveraging computational design for physical form.
    • Kinetic Systems: Created bespoke mechanical systems for a concept project involving movement and ceiling-mounted hanging rings.
    Studio Waldemeyer Jamiroquai Helmet Engineering

    2. Advanced Fabrication Toolkit

    Digital Prototyping

    Utilised a rapid-iteration cycle of 3D printing and laser cutting to test kinetic components and structural integrity before final assembly.

    High-Tech Assembly

    Applied precision CNC milling and expert soldering techniques to integrate delicate electronic components into wearable and structural art.

    Where Art Meets Electronics

    My time at Studio Waldemeyer was a masterclass in the intersection of engineering and artistic vision, resulting in some of the most recognizable kinetic designs in modern pop culture.

  • 3D Fabrication & Entrepreneurial Innovation: Goosebumps Lab

    Goosebumps Lab

    Founder • Product Designer | London | Dec 2013 – Oct 2015

    1. Pioneering 3D Manufacturing

    As the founder of Goosebumps Lab, I established an innovative 3D design studio focused on high-quality, additive consumer products and high-resolution CAD/CAM services.

    • Lab Infrastructure: Orchestrated the setup and day-to-day operation of an industrial FDM 3D printing lab, including maintenance, hardware upgrades, and precision part replacement.
    • Full-Cycle Product Design: Managed the entire product journey—from conceptual sketches and 3D modeling to structural testing and final market-ready fabrication.
    • Global Service Delivery: Successfully scaled services via international platforms like 3DHubs.com, managing client relations and bespoke technical requirements for global projects.
    Goosebumps Lab 3D Printing Studio

    2. Business Strategy & Growth

    Operations Management

    Managed critical business cash flows, developed comprehensive multi-year business plans, and architected the operational scaling strategy for the lab.

    Market Integration

    Optimised product listings and digital marketing strategies to capture market share in the rapidly growing 3D-printed home accessories and parts sectors.

    The Future of Craft

    My tenure at Goosebumps Lab was a formative journey in entrepreneurship, where I combined technical 3D expertise with robust business management to deliver innovative consumer solutions.

  • Pattern Digitalization & Exhibition Design: Mica Gallery

    Mica Gallery

    Product Designer Consultant | London | Mar 2014 – Aug 2014

    1. Digitalizing Heritage

    During my consultancy at Mica Gallery, I was tasked with modernising traditional Islamic geometric art, converting intricate hand-drawn sketches into high-fidelity digital landscapes.

    • Vector Pattern Synthesis: Systematically converted complex Islamic pattern sketches into precise digital vector versions, ensuring mathematical perfection and scalability.
    • Product Collection Development: Transformed these patterns into sixteen distinct concept products, spanning ninety-six different versions across home decor and architectural accents.
    • 3D Visualization: Provided high-end 3D models and photorealistic visualisations of the products within curated interior environments to drive gallery sales.
    Mica Gallery Islamic Pattern Collection

    2. Exhibition Design & Showcase

    100% Design Showcase

    Led the technical preparation for the collection’s showcase at the prestigious 100% Design exhibition during the London Design Festival.

    Spatial Layouts

    Designed integrated product-and-interior simulations that demonstrated the versatility and cultural impact of the geometric collection.

    Tradition Reborn

    My tenure at Mica Gallery demonstrated my unique ability to respect traditional artistic heritage while leveraging cutting-edge digital tools to create scalable luxury products.